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Explore how automated self-service, AI-driven routing and knowledge-based agent support can reshape your customer service approach. Delve into Microsoft's "Global State of Customer Service Sophistication" report for more.

The average cost of a data breach reached an all-time high in 2023 of $4.45 million, according to the latest Ponemon Institute Cost of a Data Breach Report. Get the latest data and advice and download your free copy of the report.

Struggling to make hybrid work, work? When in-person time is productive, essential and even fun, 🤗 teams WANT to be in the office and everyone wins.🏆 Download this eBook to learn more.

Targeted cybersecurity spending is essential to both protecting your organization and ensuring you don't blow up your #ITbudget. Important analysis 👇