Monthly Archives: May 2021

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers' experience.
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AI Cybersecurity Training

Cybersecurity training like you've never seen before - Azure's world-class security, protection, and compliance through cloud services. Find out how Microsoft and Circadence teamed up to create a scalable, gamified cybersecurity training environment by leveraging the power of Microsoft Azure AI. Check it out here:
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Microsoft Teams: How to link apps to your collaboration platform

Did you know Microsoft Teams gives you different ways to link and host your apps or third-party programs on the platform? That includes bots in a channel to tabs that link directly to online content or services, as well as the ability to use tabs or create your own personal and channel options. Check out this article and contact Teknologik to learn more.
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